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Eljado L

1 reviews | Active since Oct 2023

12 Oct 2023, 13:35

Money Hunger Business

Hello Peter. Very poor experience with this company. Every month on time policy is paid and never has been paid. Yesterday when I put in a claim search SMART MI a payment for this month called it for the month of death. Never heard of such a premium. Stay away from this venture. If you have a policy here move to another to avoid this shock

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Replies (4)
smartMI
smartMI's reply12 Oct 2023, 14:17
Official
Good day
Thank you for your complaint. Please be advised that we will investigate the matter and get back to you.
Regards smartMI
EL
Eljado L's update12 Oct 2023, 15:29
Reviewer Update
Good. I AM NOT THE ONLY ONE. RIGHT NOW IN YOUR BEAUFORT WEST BRACH THERE'S ANOTHER FAMILY ALSO FROM WHO YOU DEMAND A LAST PREMIUM FOR THE MONTH OF DEATH BEFORE YOU CAN PROCESS OUR CLAIMS. BUT BELIEVE ME I WILL INFORM THE COMMUNITY ABOUT YOUR ***** SCHEME AND ENCOURAGE THEM TO MOVED TO MICFIN IN BEAUFORT WEST
EL
Eljado L's update12 Oct 2023, 15:33
Reviewer Update
Good. I AM NOT THE ONLY ONE. RIGHT NOW IN YOUR BEAUFORT WEST BRACH THERE'S ANOTHER FAMILY ALSO FROM WHO YOU DEMAND A LAST PREMIUM FOR THE MONTH OF DEATH BEFORE YOU CAN PROCESS OUR CLAIMS. BUT BELIEVE ME I WILL INFORM THE COMMUNITY ABOUT YOUR ***** SCHEME AND ENCOURAGE THEM TO MOVED TO MICFIN IN BEAUFORT WEST
smartMI
smartMI's reply16 Oct 2023, 15:07
Official
 Dear Eljado

We have investigated the matter as confirmed in our previous response and confirm that you are the beneficiary of the policy that has been claimed at smartMI.

Premiums are due and payable until the month of death as per our Terms and Conditions and this is standard practice within the industry. The month of death premium will always be collected if not paid yet at the time of death.

We have received the outstanding premium and confirm that your claim has been settled and paid in full on 13/10/2023.

Regards
smartMI Management