CK
Chava K
1 reviews | Active since Dec 2020
29 Sept 2025, 18:15
SMARTMATTER is Worst than Eskom on their worst day!
Latest on my utility info that is STILL not available from Smartmatter, since 28 Aug 2025. They now blame a third party and are still refusing me my electrical reading. What a bunch of clowns! And I am now chatting to the guys running the Ops teams. Run away guys!! It’s not worth it.
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SmartMatter Pty Ltd's replyOfficial
08 Oct 2025, 13:26Hi Chava
We’re aware of this issue and regret the experience you've had , it’s absolutely not the standard we aim to deliver. Please know that this has been escalated , and relevant department is actively working to resolve it. Further updates will follow as soon as they become available. We appreciate your patience in the meantime.
We’re aware of this issue and regret the experience you've had , it’s absolutely not the standard we aim to deliver. Please know that this has been escalated , and relevant department is actively working to resolve it. Further updates will follow as soon as they become available. We appreciate your patience in the meantime.
SmartMatter Pty Ltd's reply08 Oct 2025, 13:26
Official
Hi Chava
We’re aware of this issue and regret the experience you've had , it’s absolutely not the standard we aim to deliver. Please know that this has been escalated , and relevant department is actively working to resolve it. Further updates will follow as soon as they become available. We appreciate your patience in the meantime.
We’re aware of this issue and regret the experience you've had , it’s absolutely not the standard we aim to deliver. Please know that this has been escalated , and relevant department is actively working to resolve it. Further updates will follow as soon as they become available. We appreciate your patience in the meantime.