Poor Poor Poor

<p>This is just a short message to let SmartLab know that their service is the WORST I have ever experienced!! And that's saying something.</p> <p>I accepted their quote and paid for the repair of my device on the 13/09/2016 after the technician confirmed it would only take 1 day to repair. <br />Here we are 2 and a half weeks later and I've called them at least 10 times for updates and every time the response is "We're waiting for a battery and we don't know when it'll arrive"?</p> <p>I would be ashamed if a customer of mine had to phone in so many times to get an update and even more so if I couldn't give them an answer.</p> <p>You guys obviously don't know what's going on in your business.</p> <p>Allan Thomas.<br />Ref Nr Q5SA055512</p>