nK
nobantu K

1 reviews | Active since Apr 2009

10 Jun 2015, 09:01

Outstanding overall customer servive

I would like to congratulate SMARTlab (a repair centre for Samsung devices) for excellent and efficient service delivery.<br> I took my Samsung S5 there on Thursday afternoon 4th June for a cracked screen repair. I was assisted by the friendly, accommodating and knowledgeable consultant, Michael. I was even offered me a phone to use whilst I wait for my S5 and was told the repair would take about 5 working days.<br> Yesterday morning 9th June I received an SMS that my device was ready for collection, the shock! So unexpected!<br> The SMARTlab team goes the extra mile, they even replaced my charging port cover.<br> All the best to you SMARTlab, may the company prosper to even greater heights. You guys are absolutely awesome.

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