***** and poor customer service

I would be very careful dealing with this company or giving your insurance company the option of working with them .<br> My phone went in for a screen repair as it was pulling away from the back, it was there for just on 4 days and I got my phone back last week Friday with a new screen .<br> Getting back to work I had a busy afternoon but after recharging the device and booting it back up again I noticed that there was movement in the screen on the top left corner all the way down to the centre of the screen.<br> They close early on a Friday and don't operate on a Saturday so I could not notify them of the poor workmanship.<br> By the Monday the screen had developed a fine crack towards the top running in an arc across the screen.<br> I went back to Smartlab first thing on Monday and the device was taken to the workshop manager for inspection and it was confirmed to me by the guy booking the device in that it most likely happened due to incorrect installation .<br> I was told the device will be booked in \express"and they will sort it.<br> I called this morning to be told they are awaiting authority from Discovery South Africa .<br> Now this got my blood boiling"