RL
Rob L
1 reviews | Active since Dec 2013
16 Mar 2016, 16:00
Unauthorised Billing (Potential ****)
I reviewed my most recent Vodacom invoice and found a line item called \Content Services\" to the value of R223.99. I immediately phoned Vodacom to query. They said I had subscribed to a service provided for by Smartcall Technology Solutions (STS) on 28-01-2016. I have absolutely no recollection of subscribing to such a service, I have never subscribed to anything of this nature, in fact I make a point of avoiding these services altogether. I reviewed my SMS history, as well as internet browsing history on date 28-01-2016 and found no record of ever subscribing. Vodacom said there's nothing they can do to reverse the charges
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