Waiting 5 months for delivery
<p>I purchased a Polaroid PLD 1001 Clip-On Polarized DL5/Y2 – 58 clip-on sunglasses 30th March 2017.</p> <p>Smartbuyglasses charged my credit card without sending me any order acknowledgement.</p> <p>A few weeks later I queried my order with the company. They had no record of my tranaction.</p> <p> </p> <p>Only after I sent them a copy of my credit card statement did they looked into it and traced my order. I find this to be a breach of my privacy.</p> <p> </p> <p>It is now 01-08-17 and the last feedback from them was that the item I purchased was on back order.</p> <p> </p> <p>It is very disapointing to be treated like this.</p> <p> </p> <p>I would like to make consumers aware of the risk in dealing with Smartbuyglasses online.</p> <p> </p> <p>Regards</p> <p>Andre Masson</p>
Hello Andre M.
Thank you for giving us your feedback. We are very sorry to hear about the issues you have had using our service. Please feel free to follow up with our customer support team by contacting us here - *** - and we will do our best to make this right.
Looking forward to hearing from you!
Best Regards
The SmartBuyGlasses Team
Hello Andre M.
Thank you for giving us your feedback. We are very sorry to hear about the issues you have had using our service. Please feel free to follow up with our customer support team by contacting us here - *** - and we will do our best to make this right.
Looking forward to hearing from you!
Best Regards
The SmartBuyGlasses Team
