PB
Pierre B

1 reviews | Active since Jan 2018

13 Jan 2018, 07:07

Very bad service possible ****

I bought a pair 2 weeks ago my order went from "on backorder" to "discontinued".

I then said okay here is another option of frame then.

3 days pass with zero replies to my emails.

Now they tell me they apologize for the delay in reply but they had "system updates".

Thank the good Lord himself I only lost R500 because I used a promo code on the site I got when I created my account on the site.

Please guys DO NOT USE THIS WEBSITE

But as someone living in Joburg, please let me know guys what sites are legitimate to use in S.A?

Just not spec savers or Torga optical their ranges are **** and boring

0
Replies (1)
SmartBuyGlasses
SmartBuyGlasses's reply11 Sept 2018, 06:02
Official

Hello Pierre B.

Thank you for giving us your feedback. We are very sorry to hear about the issues you have had using our service. Please feel free to follow up with our customer support team by contacting us here - *** - and we will do our best to make this right.

Looking forward to hearing from you!

Best Regards

The SmartBuyGlasses Team