1 reviews | Active since Mar 2017

05 Sept 2018, 10:10

Unacceptable Service / Delivery

The website assured delivery by the 4th of September after having ordered on the 30th September. The only reason I ordered them was that they were going to arrive before a left for oversees.

They are now telling me that they are only shipping tomorrow, and will take a week to arrive.

Unacceptable service.

0
Replies (5)
SmartBuyGlasses
SmartBuyGlasses's reply11 Sept 2018, 05:57
Official

Hello Timothy H,

Thank you for giving us your feedback. We are very sorry to hear about the issues you have had using our service. Please feel free to follow up with our customer support team by contacting us here - *** - and we will do our best to make this right.

Looking forward to hearing from you!

Best Regards

The SmartBuyGlasses Team

SmartBuyGlasses
SmartBuyGlasses's reply11 Sept 2018, 05:57
Official

Hello Timothy H,

Thank you for giving us your feedback. We are very sorry to hear about the issues you have had using our service. Please feel free to follow up with our customer support team by contacting us here - *** - and we will do our best to make this right.

Looking forward to hearing from you!

Best Regards

The SmartBuyGlasses Team

SmartBuyGlasses
SmartBuyGlasses's reply11 Sept 2018, 05:57
Official

Hello Timothy H,

Thank you for giving us your feedback. We are very sorry to hear about the issues you have had using our service. Please feel free to follow up with our customer support team by contacting us here - *** - and we will do our best to make this right.

Looking forward to hearing from you!

Best Regards

The SmartBuyGlasses Team

SmartBuyGlasses
SmartBuyGlasses's reply11 Sept 2018, 05:57
Official

Hello Timothy H,

Thank you for giving us your feedback. We are very sorry to hear about the issues you have had using our service. Please feel free to follow up with our customer support team by contacting us here - *** - and we will do our best to make this right.

Looking forward to hearing from you!

Best Regards

The SmartBuyGlasses Team

SmartBuyGlasses
SmartBuyGlasses's reply11 Sept 2018, 05:58
Official

Hello Timothy H,

Thank you for giving us your feedback. We are very sorry to hear about the issues you have had using our service. Please feel free to follow up with our customer support team by contacting us here - *** - and we will do our best to make this right.

Looking forward to hearing from you!

Best Regards

The SmartBuyGlasses Team