1 reviews | Active since Sept 2017
this company misleads the public should be closed down
MY ADVICE TO ALL DO NOT BUY FROM THIS SITE WHATSOEVER ITS A CON i ordered Raybans from their vast array. i should have been alerted to the fact that they were not a local entity due to the enormous choice of brands. I received an order no and paid by EFT - no confirmation of order or payment until i contacted them. All sorts of excuses asking me for my email etc etc. Eventually someone called Katherine rep**** order located and claimed that delivery would be made. Received an email stating glasses shipped with a tracking no from Dpex from HONG KONG!! order has now been holed up being processed allegedly at customs Joburg for days looks like they will never arrive . DO NOT PURCHASE FROM THIS SITE I REITERATE ITS A CON ITS A DISGRACE - SO SORRY I DID NOT READ THE REVIEWS FIRST ON HELLOPETER!
Dear Customer,
Thank you for your feedback and purchase.
It is regret to know that there were problems with your payment and only resolved until you contacted us. This is not the type of service we aim to provide and will definitely check with our operation team to understand the cause.
We, SmartBuyGlasses, have been in business since 2006 and since then have serviced over 100 countries with one of the largest ranges of designer eyewear in the world due to our international set up. We have several logistic facilities around the world located in Hong Kong, Germany, Italy, Australia and the USA. Since 2006, we have offered shipping to more than 100 countries around the globe. We will ship your product from one of our 5 logistic facilities depending on where the product is sourced. Our goal is to get the product to you as fast and as efficiently as possible.
We would like to hear more about your experience and see how we can improve for your future purchase. Please contact us at servicemanager@smartbuyglasses.com
Look forward to your feedback!
Best Regards,
Alison
Dear Customer,
Thank you for your feedback and purchase.
It is regret to know that there were problems with your payment and only resolved until you contacted us. This is not the type of service we aim to provide and will definitely check with our operation team to understand the cause.
We, SmartBuyGlasses, have been in business since 2006 and since then have serviced over 100 countries with one of the largest ranges of designer eyewear in the world due to our international set up. We have several logistic facilities around the world located in Hong Kong, Germany, Italy, Australia and the USA. Since 2006, we have offered shipping to more than 100 countries around the globe. We will ship your product from one of our 5 logistic facilities depending on where the product is sourced. Our goal is to get the product to you as fast and as efficiently as possible.
We would like to hear more about your experience and see how we can improve for your future purchase. Please contact us at servicemanager@smartbuyglasses.com
Look forward to your feedback!
Best Regards,
Alison