DB
David B

1 reviews | Active since Feb 2017

14 Feb 2017, 08:52

Terrible Service

<p>Terrible service. I was't notified that my order was placed on backorder, I requested a refund, which got ignored. Then I wasn't sent an email with the tracking details when it was eventually sent. Or so they say, I still haven't received my order, and I can't track it.</p> <p><br />Emails go ignored, there is no phone number to call, and from HelloPeter it seems they aren't local, as they pretend to be.</p> <p> </p> <p>10/10 Will never use again.</p>

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Replies (1)
SmartBuyGlasses
SmartBuyGlasses's reply11 Sept 2018, 06:16
Official

Hello David B.

Thank you for giving us your feedback. We are very sorry to hear about the issues you have had using our service. Please feel free to follow up with our customer support team by contacting us here - *** - and we will do our best to make this right.

Looking forward to hearing from you!

Best Regards

The SmartBuyGlasses Team