VB
Vanessa B

1 reviews | Active since Feb 2011

06 Mar 2017, 10:22

Terrible

<p>I've always ordered from Smartbuyglasses. Now suddently my order cannot be delivered because Fedex cant get it through customs and I need to pay an addistional fee. Why is this my problem. I paid R450 and now after 3 weeks I have not received my contact lenses. Totally unacceptable. I will never in my life use you again</p>

0
Replies (1)
SmartBuyGlasses
SmartBuyGlasses's reply11 Sept 2018, 06:16
Official

Hello Vanessa B.

Thank you for giving us your feedback. We are very sorry to hear about the issues you have had using our service. Please feel free to follow up with our customer support team by contacting us here - *** - and we will do our best to make this right.

Looking forward to hearing from you!

Best Regards

The SmartBuyGlasses Team

Best regards,