NM
Natalie M
1 reviews | Active since Dec 2017
08 Dec 2017, 13:43
**** website
I wish I had checked on Hellopeter before I bought online with this website www.smartbuyglasses.co.za I would've saved myself R1,315. It's been 3 weeks since my order and no glasses. Every time I email them I get told the sunglasses are being held in customs. There is no phone number and the person emailing me back is not very good at English, so I'm assuming it's someone sitting in China or something. I don't normally fall for ****s, but this website looked completely legitimate. I've now done some researching and majority of people out there have had the same experience. Angry, angry, angry.
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SmartBuyGlasses's replyOfficial
11 Sept 2018, 06:03Hello Natalie M.
Thank you for giving us your feedback. We are very sorry to hear about the issues you have had using our service. Please feel free to follow up with our customer support team by contacting us here - *** - and we will do our best to make this right.
Looking forward to hearing from you!
Best Regards
The SmartBuyGlasses Team
Best regards,
SmartBuyGlasses's reply11 Sept 2018, 06:03
Official
Hello Natalie M.
Thank you for giving us your feedback. We are very sorry to hear about the issues you have had using our service. Please feel free to follow up with our customer support team by contacting us here - *** - and we will do our best to make this right.
Looking forward to hearing from you!
Best Regards
The SmartBuyGlasses Team
Best regards,