Prices do not include customs!!

The ordering process has been horrible!!! While I am sure it is somewhere in the fine print, it was never emphasised that I will pay DOUBLE than what is advertised on the website to get the frames in SA. The custom duties weren't highlighted at all. I have imported many other products from the States and Europe and this was an exceptionally bad experience. They seemed to be so confused about their own process, asking ME whether I've received the frames or not! I will avoid ordering from them again and will also inform my friends not to do so. Such a pity. I am also unable to write a review on their own website, yet they have many "customers" saying how great and wonderful everything is... (The frames were lovely though and seems to be good quality.)