NOT SO SMARTBUY

On the 10th of Feb I order prescription lenses and paid the invoice amount. On the 13th of Feb I received confirmation of my order and payment. The next email stated that the order time is 5-11 working days. Which is totally fine with me. Here I am thinking that my order is being processed and what not. On the 16th of Feb I received another email. Stating that the lenses are on backorder and that it will take 1-4 weeks for delivery. The next day I received an email stating that the item has been confirmed and that an extra 5-7 days will be needed for processing the lenses as it is prescription lenses. Right after that I received an email stating that the lenses are at the optical lab. Since the 17th of Feb until the 2nd of March I heard nothing from them. (Also I only heard from them after sending them an email which you have to wait over 24 hours every time for anyone to respond) After enquiry on the 2nd of March(yesterday) I received a response as to whether my prescription details are correct. Seriously, 3weeks after my order you now ask me whether my prescription details are correct? If I did not enquire on the status when would my lenses have arrived. USELESS!