International ****

I made the mistake of assuming a .co.za website which looks legit is safe, boy did I learn my lesson, make sure you can contact the company and that they are actually local.

This website appears so far to me to be a ****, it is a clone of smartbuyglasses.com which is an international company, I say its a clone as none of the features actually work, you can not use their contact form and their support email immediately comes back with a does not exist email.

After selecting my glasses and entering specs, details and credit card info and submitting the order I am presented with a blank page and my cart is empty, I am not logged in and have no order number or anything, I checked in my bank and the money has in fact been reserved on my credit card.

I received no email or communication for several hours at which time I attempted to contact them to find out that there is no contact number, their contact form does not work nothing happens and the email address does not exist, their "social media" listings are all for the international company at the .com address again all pointing to this .co.za website being a **** or clone.

Noticing they have reviews on trust pilot I went to report them as a **** there, it was only after this that that they rep**** to my negative review there that I was able to contact them and they called me, someone called from America or some foreigner with about 5 seconds lag on the call which was most enjoyable. In any case they eventually emailed me and claimed I had not paid when they had initiated the payment through the credit card and its showing as deducted on my bank.

I will update this review and the one on trust pilot if anything changes.

TLDR; Possible **** website, no such local company, not a local business, website does not work correctly but takes your money.