bad service

29 september buying and paying for ray ban aviator glasses have not received the package but smartbuyglasses wait for proof of delivery,of package i did not received,octavia from sharp logistics called me to confirm address a month ago,but ever since that nothing happens when i email smartguyglasses then they respond with email stating they wait for proof of delivery, everytime its a email saying we are coming back to you within 27-48 hours, so the days go by,what proof of delivery i am still waiting for my package,now i am fed up i want a refund immediately.