Electricity reconnection

I would like to report the pathetic service we received from Smartprepaid Meter in Tshwane, they act as electricity collection point on behalf of the City of Tshwane.<br> <br> On 09 June 2015 they disconnected our power, we queried with them the same day, and we were promised that it would be sorted out before end of business day on the same day. It is unfortunately the 12 June 2015 we still not connected, we are Cashbuild based in Pretoria (not out of their way), I spoke with their supervisor named Reginald who seemed very aggressive and would not even listen to my query. Eventually, I was promised that the matter would be sorted before 14h00 on 12 June 2015, however, still this as I write this complaint has not been done.<br> <br> Unfortunately, some people turn out not to take heed of how important to have a job while someone out there who is keen for employment is not employed, and can take pride in their job, can provide efficient services to customers who in turn pay their salaries. Please if someone out there could assist us in resolving this issue, it would highly appreciated. The contact numbers of Smartmeter are ***