DN
Duane N
1 reviews | Active since Jul 2020
11 Nov 2020, 07:29
Diversity trade college not a good idea.
At the beginning the support will be there,but after they got you hooked and your payments is made,they only call you once in 3 weeks,the person that made you sign the contract blocks you on whatsapp because he or she makes you believe the payments will only be for 6 months,it is not,it is for 36 months. DO NOT 3VEN LET THEM IN YOUR YARD OR HOUSE,DO NOT LISTEN TO THEM,they know just how to persuade you. If you here the name Shaun Roodt,RUN!
Helpful (0)
Replies (8)0
Replies (8)
Smart Online Trader's replyOfficial
11 Nov 2020, 07:40Dear Mr Duane,
Thank you for reaching out! The Sales Executive you are referring to is not employed by our company since August '20 and apologise had we not been made aware of him allegedly blocking your calls and messages.
We have it on record that our Support Coach, Mr Ernst Marais made contact with you 12-days ago during which you requested your monthly subscription be moved to another date as per your email request received 2 November '20.
A follow-up courtesy call is scheduled for Thursday 12 November '20. You are in possession or all our 24/7 Technical Support contact details, here again for ease of reference ***, (+27) *** or (+27) ***, however will Mr Ernst Marais reach out today.
Be assured of our commitment to your success!
Francois Oosthuizen (M.D.)
Thank you for reaching out! The Sales Executive you are referring to is not employed by our company since August '20 and apologise had we not been made aware of him allegedly blocking your calls and messages.
We have it on record that our Support Coach, Mr Ernst Marais made contact with you 12-days ago during which you requested your monthly subscription be moved to another date as per your email request received 2 November '20.
A follow-up courtesy call is scheduled for Thursday 12 November '20. You are in possession or all our 24/7 Technical Support contact details, here again for ease of reference ***, (+27) *** or (+27) ***, however will Mr Ernst Marais reach out today.
Be assured of our commitment to your success!
Francois Oosthuizen (M.D.)
Smart Online Trader's reply11 Nov 2020, 07:40
Official
Dear Mr Duane,
Thank you for reaching out! The Sales Executive you are referring to is not employed by our company since August '20 and apologise had we not been made aware of him allegedly blocking your calls and messages.
We have it on record that our Support Coach, Mr Ernst Marais made contact with you 12-days ago during which you requested your monthly subscription be moved to another date as per your email request received 2 November '20.
A follow-up courtesy call is scheduled for Thursday 12 November '20. You are in possession or all our 24/7 Technical Support contact details, here again for ease of reference ***, (+27) *** or (+27) ***, however will Mr Ernst Marais reach out today.
Be assured of our commitment to your success!
Francois Oosthuizen (M.D.)
Thank you for reaching out! The Sales Executive you are referring to is not employed by our company since August '20 and apologise had we not been made aware of him allegedly blocking your calls and messages.
We have it on record that our Support Coach, Mr Ernst Marais made contact with you 12-days ago during which you requested your monthly subscription be moved to another date as per your email request received 2 November '20.
A follow-up courtesy call is scheduled for Thursday 12 November '20. You are in possession or all our 24/7 Technical Support contact details, here again for ease of reference ***, (+27) *** or (+27) ***, however will Mr Ernst Marais reach out today.
Be assured of our commitment to your success!
Francois Oosthuizen (M.D.)
DN
Duane N's updateReviewer Update
11 Nov 2020, 07:51How does he support me?
By asking how everything is,I tell him and thats that?
I need a professional to assist me with signals and making trades. I followed the video instructions and read through all your content given to me,and still my trades went South. You are ripping people off and I want out. Ernst doesn't need to call me,he is no help,I WANT OUT!
By asking how everything is,I tell him and thats that?
I need a professional to assist me with signals and making trades. I followed the video instructions and read through all your content given to me,and still my trades went South. You are ripping people off and I want out. Ernst doesn't need to call me,he is no help,I WANT OUT!
DN
Duane N's update11 Nov 2020, 07:51
Reviewer Update
How does he support me?
By asking how everything is,I tell him and thats that?
I need a professional to assist me with signals and making trades. I followed the video instructions and read through all your content given to me,and still my trades went South. You are ripping people off and I want out. Ernst doesn't need to call me,he is no help,I WANT OUT!
By asking how everything is,I tell him and thats that?
I need a professional to assist me with signals and making trades. I followed the video instructions and read through all your content given to me,and still my trades went South. You are ripping people off and I want out. Ernst doesn't need to call me,he is no help,I WANT OUT!
Smart Online Trader's replyOfficial
11 Nov 2020, 07:55Mr Duane,
Remember that the purpose of the course is to help you help yourself become knowledgeable on how to self-trade, Resources provided are personal coaching at our campus, via Team Viewer and also online LMS where you access the signals. You are assigned a Trading Mentor at the Broker. If your trades went south, then there must be a reasonable explanation. Please allow us the opportunity to determine why your trades aren't profitable.
However, we respect your decision not to continue and will the Relations Manager get in touch today!
Francois Oosthuizen (M.D.)
Remember that the purpose of the course is to help you help yourself become knowledgeable on how to self-trade, Resources provided are personal coaching at our campus, via Team Viewer and also online LMS where you access the signals. You are assigned a Trading Mentor at the Broker. If your trades went south, then there must be a reasonable explanation. Please allow us the opportunity to determine why your trades aren't profitable.
However, we respect your decision not to continue and will the Relations Manager get in touch today!
Francois Oosthuizen (M.D.)
Smart Online Trader's reply11 Nov 2020, 07:55
Official
Mr Duane,
Remember that the purpose of the course is to help you help yourself become knowledgeable on how to self-trade, Resources provided are personal coaching at our campus, via Team Viewer and also online LMS where you access the signals. You are assigned a Trading Mentor at the Broker. If your trades went south, then there must be a reasonable explanation. Please allow us the opportunity to determine why your trades aren't profitable.
However, we respect your decision not to continue and will the Relations Manager get in touch today!
Francois Oosthuizen (M.D.)
Remember that the purpose of the course is to help you help yourself become knowledgeable on how to self-trade, Resources provided are personal coaching at our campus, via Team Viewer and also online LMS where you access the signals. You are assigned a Trading Mentor at the Broker. If your trades went south, then there must be a reasonable explanation. Please allow us the opportunity to determine why your trades aren't profitable.
However, we respect your decision not to continue and will the Relations Manager get in touch today!
Francois Oosthuizen (M.D.)
DN
Duane N's updateReviewer Update
11 Nov 2020, 08:03Go ahead and determine, I used the flexi analysis as I was told by Ernst,but still no success,entered the trade at a certain time as I was told,and and and! I did everything accordingly. I know the markets can go against a trade,but I was told that someone will work with me and help with giving me signals and certain trades to look at,at certain times. That happened once,and that guy moved on,mayve because he doesn't have time for small accounts. Now I must complain to get attention,nope I'm out!
DN
Duane N's update11 Nov 2020, 08:03
Reviewer Update
Go ahead and determine, I used the flexi analysis as I was told by Ernst,but still no success,entered the trade at a certain time as I was told,and and and! I did everything accordingly. I know the markets can go against a trade,but I was told that someone will work with me and help with giving me signals and certain trades to look at,at certain times. That happened once,and that guy moved on,mayve because he doesn't have time for small accounts. Now I must complain to get attention,nope I'm out!
Smart Online Trader's replyOfficial
11 Nov 2020, 08:41Duane
Be assured that our clients and their success are important to us. We most certainly do not determine the level of service in terms of an account balance.
Our aim is to educate you on how to make informed decisions and, as mentioned above, we will be in contact with you today to establish why your trades were not profitable.
Thank you for giving us the opportunity to do so.
Be assured that our clients and their success are important to us. We most certainly do not determine the level of service in terms of an account balance.
Our aim is to educate you on how to make informed decisions and, as mentioned above, we will be in contact with you today to establish why your trades were not profitable.
Thank you for giving us the opportunity to do so.
Smart Online Trader's reply11 Nov 2020, 08:41
Official
Duane
Be assured that our clients and their success are important to us. We most certainly do not determine the level of service in terms of an account balance.
Our aim is to educate you on how to make informed decisions and, as mentioned above, we will be in contact with you today to establish why your trades were not profitable.
Thank you for giving us the opportunity to do so.
Be assured that our clients and their success are important to us. We most certainly do not determine the level of service in terms of an account balance.
Our aim is to educate you on how to make informed decisions and, as mentioned above, we will be in contact with you today to establish why your trades were not profitable.
Thank you for giving us the opportunity to do so.
Smart Online Trader's replyOfficial
27 Nov 2020, 10:14Dear Duane
After your review was received on the 11th of November 2020 our offices have been making numerous attempts to contact you.
We understand that you have a busy schedule but your main complaint was that you are not being contacted enough by our support team.
Our aim, with every client, is to ensure that any matter brought to our attention receives our urgent response.
We are unable to fulfill this commitment if we are unable to reach you or set a prearranged appointment, within your schedule, with you.
Please make contact with our offices. We will still attempt to contact you but are you more than welcome to make use of our support contact information which will be send to you via email.
Sincerely.
Relations Manager
Diversit-e Smart Trade College
After your review was received on the 11th of November 2020 our offices have been making numerous attempts to contact you.
We understand that you have a busy schedule but your main complaint was that you are not being contacted enough by our support team.
Our aim, with every client, is to ensure that any matter brought to our attention receives our urgent response.
We are unable to fulfill this commitment if we are unable to reach you or set a prearranged appointment, within your schedule, with you.
Please make contact with our offices. We will still attempt to contact you but are you more than welcome to make use of our support contact information which will be send to you via email.
Sincerely.
Relations Manager
Diversit-e Smart Trade College
Smart Online Trader's reply27 Nov 2020, 10:14
Official
Dear Duane
After your review was received on the 11th of November 2020 our offices have been making numerous attempts to contact you.
We understand that you have a busy schedule but your main complaint was that you are not being contacted enough by our support team.
Our aim, with every client, is to ensure that any matter brought to our attention receives our urgent response.
We are unable to fulfill this commitment if we are unable to reach you or set a prearranged appointment, within your schedule, with you.
Please make contact with our offices. We will still attempt to contact you but are you more than welcome to make use of our support contact information which will be send to you via email.
Sincerely.
Relations Manager
Diversit-e Smart Trade College
After your review was received on the 11th of November 2020 our offices have been making numerous attempts to contact you.
We understand that you have a busy schedule but your main complaint was that you are not being contacted enough by our support team.
Our aim, with every client, is to ensure that any matter brought to our attention receives our urgent response.
We are unable to fulfill this commitment if we are unable to reach you or set a prearranged appointment, within your schedule, with you.
Please make contact with our offices. We will still attempt to contact you but are you more than welcome to make use of our support contact information which will be send to you via email.
Sincerely.
Relations Manager
Diversit-e Smart Trade College
DN
Duane N's updateReviewer Update
27 Nov 2020, 11:09Dear Relations Manager,
It doesn't count in your favor when a prearranged appointment has been made for 10h00 and the call happens at 11h00, I also have a life. Do not act as if you are so committed as stated above, you are obviously being **** to, and now I'm not the one making myself available, get your facts straight. I want out immediately, I'm highly unsatisfied with your comment now aswell!!! I want out! I want out! I want out! I want out! I want out! I want out!
It doesn't count in your favor when a prearranged appointment has been made for 10h00 and the call happens at 11h00, I also have a life. Do not act as if you are so committed as stated above, you are obviously being **** to, and now I'm not the one making myself available, get your facts straight. I want out immediately, I'm highly unsatisfied with your comment now aswell!!! I want out! I want out! I want out! I want out! I want out! I want out!
DN
Duane N's update27 Nov 2020, 11:09
Reviewer Update
Dear Relations Manager,
It doesn't count in your favor when a prearranged appointment has been made for 10h00 and the call happens at 11h00, I also have a life. Do not act as if you are so committed as stated above, you are obviously being **** to, and now I'm not the one making myself available, get your facts straight. I want out immediately, I'm highly unsatisfied with your comment now aswell!!! I want out! I want out! I want out! I want out! I want out! I want out!
It doesn't count in your favor when a prearranged appointment has been made for 10h00 and the call happens at 11h00, I also have a life. Do not act as if you are so committed as stated above, you are obviously being **** to, and now I'm not the one making myself available, get your facts straight. I want out immediately, I'm highly unsatisfied with your comment now aswell!!! I want out! I want out! I want out! I want out! I want out! I want out!
Smart Online Trader's replyOfficial
27 Nov 2020, 11:44Dear Duane
We will appreciate it if you can be available for Ernst, who contacted you on the 25th instant and you requested him to rather contact you on Monday the 30th.
We note he already scheduled to contact you Monday.
Please feel free to e-mail him directly should there be any circumstances preventing you to be available on Monday.
An e-mail was send to your with his e-mail address.
Sincerely.
Relations Manager Diversit-e Smart Trade College
We will appreciate it if you can be available for Ernst, who contacted you on the 25th instant and you requested him to rather contact you on Monday the 30th.
We note he already scheduled to contact you Monday.
Please feel free to e-mail him directly should there be any circumstances preventing you to be available on Monday.
An e-mail was send to your with his e-mail address.
Sincerely.
Relations Manager Diversit-e Smart Trade College
Smart Online Trader's reply27 Nov 2020, 11:44
Official
Dear Duane
We will appreciate it if you can be available for Ernst, who contacted you on the 25th instant and you requested him to rather contact you on Monday the 30th.
We note he already scheduled to contact you Monday.
Please feel free to e-mail him directly should there be any circumstances preventing you to be available on Monday.
An e-mail was send to your with his e-mail address.
Sincerely.
Relations Manager Diversit-e Smart Trade College
We will appreciate it if you can be available for Ernst, who contacted you on the 25th instant and you requested him to rather contact you on Monday the 30th.
We note he already scheduled to contact you Monday.
Please feel free to e-mail him directly should there be any circumstances preventing you to be available on Monday.
An e-mail was send to your with his e-mail address.
Sincerely.
Relations Manager Diversit-e Smart Trade College