FE
Francois E
1 reviews | Active since Jan 2025
20 Jan 2025, 14:14
Diversité smart trade collage
Hi i hope this helps alot of people, This is my honest review of Diversité smart trade collage, You are promised all the help in the world and a mentor to keep up with youre progress, let me be honest, dont beleave those promises, youre gonna do it all on youre own, i only received a call 6 months in asking how im doing now they have youre login details on youre demo and youre promised that if you run trades without a stoploss that youll be called about stuff like that, i ran all my trades without a stoploss to see if thats the case now im not here to say trading itself is a **** cause it aint, with hard work you will reach what you want but i am verry much against empty promisses and if you want to follow a good mentor and have the help you need, GO WATCH TJR BOOTCAMP on youtube for free and he will teach you what you need to know, i was made empty promises by diversité smart trade collage and im verry disapointed about what i was promised and what i received, people commented about the background music on all the videos made wich is a major distraction for alot of people and nothing was done, my honest review, dont waist youre money, all the tools offered are freely available on the internet and thats my honest review about diversite smart trade collage
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Replies (5)
Smart Online Trader's replyOfficial
20 Jan 2025, 14:49Response to your ungrounded Review of Diversit-e Smart Trade College
Dear Francois,
Thank you for sharing your feedback. We value all reviews, as they help us improve and ensure we’re providing the best possible service to our clients. I’d like to address your concerns and provide some clarity on the points you raised.
While it’s true that there is free content available online, what sets Diversit-e Smart Trade College apart is our professional mentoring, personalized coaching, and structured approach designed to help you succeed. This is precisely what we offer in the Premium Comprehensive Mentoring Program, which you signed up for—a 12-month plan tailored to provide in-depth education, mentoring, and support.
As per our records, which we shared with you on October 3, 2024, we have documented proof (last 30-days) of services delivered, including mentoring sessions and communication. Additionally, as a paid member, you have full access to our trading specialists' live sessions. These sessions are designed to provide real-time insights and guidance, which are integral to the learning experience. It is also clearly outlined in our Risk Disclaimer and the preferred Broker's Risk Disclaimer, which you acknowledged, that trading requires personal responsibility and application of the skills taught. While our system monitors certain account behaviors, we emphasize that tools like stop-loss strategies are critical components that depend on the trader’s discipline and adherence to the training provided.
Regarding your comment about the background music in our videos, we appreciate this feedback. We are reviewing this concern to ensure our materials are as user-friendly as possible for all students.
We respectfully disagree with your assertion that empty promises were made. Our mentorship program is designed to empower and guide our students, but it’s most effective when students actively engage with the resources and communicate with their mentors.
We’re sorry to hear that your experience hasn’t aligned with your expectations, but we remain committed to supporting you. Please don’t hesitate to reach out directly to discuss any specific concerns or ways we can assist further.
Thank you again for your feedback, and we wish you every success in your trading journey.
Kind regards,
Lizelle Oosthuizen (F.D.)
Dear Francois,
Thank you for sharing your feedback. We value all reviews, as they help us improve and ensure we’re providing the best possible service to our clients. I’d like to address your concerns and provide some clarity on the points you raised.
While it’s true that there is free content available online, what sets Diversit-e Smart Trade College apart is our professional mentoring, personalized coaching, and structured approach designed to help you succeed. This is precisely what we offer in the Premium Comprehensive Mentoring Program, which you signed up for—a 12-month plan tailored to provide in-depth education, mentoring, and support.
As per our records, which we shared with you on October 3, 2024, we have documented proof (last 30-days) of services delivered, including mentoring sessions and communication. Additionally, as a paid member, you have full access to our trading specialists' live sessions. These sessions are designed to provide real-time insights and guidance, which are integral to the learning experience. It is also clearly outlined in our Risk Disclaimer and the preferred Broker's Risk Disclaimer, which you acknowledged, that trading requires personal responsibility and application of the skills taught. While our system monitors certain account behaviors, we emphasize that tools like stop-loss strategies are critical components that depend on the trader’s discipline and adherence to the training provided.
Regarding your comment about the background music in our videos, we appreciate this feedback. We are reviewing this concern to ensure our materials are as user-friendly as possible for all students.
We respectfully disagree with your assertion that empty promises were made. Our mentorship program is designed to empower and guide our students, but it’s most effective when students actively engage with the resources and communicate with their mentors.
We’re sorry to hear that your experience hasn’t aligned with your expectations, but we remain committed to supporting you. Please don’t hesitate to reach out directly to discuss any specific concerns or ways we can assist further.
Thank you again for your feedback, and we wish you every success in your trading journey.
Kind regards,
Lizelle Oosthuizen (F.D.)
Smart Online Trader's reply20 Jan 2025, 14:49
Official
Response to your ungrounded Review of Diversit-e Smart Trade College
Dear Francois,
Thank you for sharing your feedback. We value all reviews, as they help us improve and ensure we’re providing the best possible service to our clients. I’d like to address your concerns and provide some clarity on the points you raised.
While it’s true that there is free content available online, what sets Diversit-e Smart Trade College apart is our professional mentoring, personalized coaching, and structured approach designed to help you succeed. This is precisely what we offer in the Premium Comprehensive Mentoring Program, which you signed up for—a 12-month plan tailored to provide in-depth education, mentoring, and support.
As per our records, which we shared with you on October 3, 2024, we have documented proof (last 30-days) of services delivered, including mentoring sessions and communication. Additionally, as a paid member, you have full access to our trading specialists' live sessions. These sessions are designed to provide real-time insights and guidance, which are integral to the learning experience. It is also clearly outlined in our Risk Disclaimer and the preferred Broker's Risk Disclaimer, which you acknowledged, that trading requires personal responsibility and application of the skills taught. While our system monitors certain account behaviors, we emphasize that tools like stop-loss strategies are critical components that depend on the trader’s discipline and adherence to the training provided.
Regarding your comment about the background music in our videos, we appreciate this feedback. We are reviewing this concern to ensure our materials are as user-friendly as possible for all students.
We respectfully disagree with your assertion that empty promises were made. Our mentorship program is designed to empower and guide our students, but it’s most effective when students actively engage with the resources and communicate with their mentors.
We’re sorry to hear that your experience hasn’t aligned with your expectations, but we remain committed to supporting you. Please don’t hesitate to reach out directly to discuss any specific concerns or ways we can assist further.
Thank you again for your feedback, and we wish you every success in your trading journey.
Kind regards,
Lizelle Oosthuizen (F.D.)
Dear Francois,
Thank you for sharing your feedback. We value all reviews, as they help us improve and ensure we’re providing the best possible service to our clients. I’d like to address your concerns and provide some clarity on the points you raised.
While it’s true that there is free content available online, what sets Diversit-e Smart Trade College apart is our professional mentoring, personalized coaching, and structured approach designed to help you succeed. This is precisely what we offer in the Premium Comprehensive Mentoring Program, which you signed up for—a 12-month plan tailored to provide in-depth education, mentoring, and support.
As per our records, which we shared with you on October 3, 2024, we have documented proof (last 30-days) of services delivered, including mentoring sessions and communication. Additionally, as a paid member, you have full access to our trading specialists' live sessions. These sessions are designed to provide real-time insights and guidance, which are integral to the learning experience. It is also clearly outlined in our Risk Disclaimer and the preferred Broker's Risk Disclaimer, which you acknowledged, that trading requires personal responsibility and application of the skills taught. While our system monitors certain account behaviors, we emphasize that tools like stop-loss strategies are critical components that depend on the trader’s discipline and adherence to the training provided.
Regarding your comment about the background music in our videos, we appreciate this feedback. We are reviewing this concern to ensure our materials are as user-friendly as possible for all students.
We respectfully disagree with your assertion that empty promises were made. Our mentorship program is designed to empower and guide our students, but it’s most effective when students actively engage with the resources and communicate with their mentors.
We’re sorry to hear that your experience hasn’t aligned with your expectations, but we remain committed to supporting you. Please don’t hesitate to reach out directly to discuss any specific concerns or ways we can assist further.
Thank you again for your feedback, and we wish you every success in your trading journey.
Kind regards,
Lizelle Oosthuizen (F.D.)
FE
Francois E's updateReviewer Update
20 Jan 2025, 15:04So i joined in june wich is on record, i was only contacted in october wich is 6 months later, half way threw my course so you only help half way threw the course wich was not promised to me from the get go, on record there would be that i joined a bunch of classes and my honest opinio is that the markets gets run threw to see if theres a trade opportunity but nothing is explained about liquidity grabs, higher highs, higher lows, market directions and the list goes on, knowledge is not shifted to us, i feel that the live meetings is just a quick 30 min scalping session, i have not been in one session where a non working trade was explained in dept of why the trade did not work out, im not being a difficult customer but this is not what i was promised, i just expect to get what i payed for and i am getting it way better explained elsewhere for free, if i knew what i know now, i would not have joined Diversite smart collage at all
FE
Francois E's update20 Jan 2025, 15:04
Reviewer Update
So i joined in june wich is on record, i was only contacted in october wich is 6 months later, half way threw my course so you only help half way threw the course wich was not promised to me from the get go, on record there would be that i joined a bunch of classes and my honest opinio is that the markets gets run threw to see if theres a trade opportunity but nothing is explained about liquidity grabs, higher highs, higher lows, market directions and the list goes on, knowledge is not shifted to us, i feel that the live meetings is just a quick 30 min scalping session, i have not been in one session where a non working trade was explained in dept of why the trade did not work out, im not being a difficult customer but this is not what i was promised, i just expect to get what i payed for and i am getting it way better explained elsewhere for free, if i knew what i know now, i would not have joined Diversite smart collage at all
Smart Online Trader's replyOfficial
20 Jan 2025, 15:38Follow-Up on Your Feedback Regarding Diversit-e Smart Trade College
Dear Francois,
Thank you for taking the time to reply and further share your concerns. We appreciate your openness, and I’d like to address the points you’ve raised in detail.First, regarding the timing and frequency of our contact, I’d like to highlight the following on record:
1. On June 21, 2024, at 13:30, Lizelle Oosthuizen attempted to contact you to arrange an online setup and coaching session with Ernst and to obtain certain personal information. Unfortunately, there was no answer.2. On Monday, June 24, 2024, at 16:00, we successfully scheduled your online setup and coaching session with one of our senior mentors.3. An additional follow-up email was sent by Caroline Knoesen on Friday, July 5, 2024, at 11:27 AM, to ensure you had the necessary support.
4. On July 15, 2024, at 14:08, Caroline Knoesen spoke with you directly. During this conversation:
Following your request to complete the courses first, we made several attempts to contact you to ensure you were progressing smoothly and to offer any additional support:
You are currently on Module 6 of 14 modules.
Regarding trade analysis, we understand the importance of explaining unsuccessful trades. Our mentors aim to address both successful and unsuccessful trades in detail to enhance understanding, and necessary is also filed on your LMS.
We want to assist you accordingly without being difficult and ensure you receive the full benefit of your program. To move forward, kindly email provide three available dates and times to *** that will suit you. One of our coaches will get in contact with you for additional coaching on the courses or topics you’re currently struggling with. This session will focus specifically on addressing your concerns and reinforcing the key concepts you feel need more attention.
Thank you again for your feedback, and we genuinely want to help you achieve your trading goals. Please let us know how we can assist further.
Lizelle Oosthuizen (F.D)
Dear Francois,
Thank you for taking the time to reply and further share your concerns. We appreciate your openness, and I’d like to address the points you’ve raised in detail.First, regarding the timing and frequency of our contact, I’d like to highlight the following on record:
1. On June 21, 2024, at 13:30, Lizelle Oosthuizen attempted to contact you to arrange an online setup and coaching session with Ernst and to obtain certain personal information. Unfortunately, there was no answer.2. On Monday, June 24, 2024, at 16:00, we successfully scheduled your online setup and coaching session with one of our senior mentors.3. An additional follow-up email was sent by Caroline Knoesen on Friday, July 5, 2024, at 11:27 AM, to ensure you had the necessary support.
4. On July 15, 2024, at 14:08, Caroline Knoesen spoke with you directly. During this conversation:
- You mentioned that you were working through the modules and were currently on Module 4.
- You expressed that you were very happy with the content so far and had no questions or complaints at that time.
- You shared that you were regularly attending Luhan’s sessions and were very satisfied with the way he presents and explains the material.
- You indicated that you preferred to complete the modules before asking additional questions, as you felt it would be more productive to work through the course first.
- You agreed to save Caroline’s number and let her know if you needed any further assistance.
Following your request to complete the courses first, we made several attempts to contact you to ensure you were progressing smoothly and to offer any additional support:
- Heinrich Bothma:
- August 30, 2024, at 11:25 – No answer
- September 5, 2024, at 12:54 – No answer
- September 12, 2024, at 10:42 – Not available
- September 19, 2024, at 10:52 – No answer
- September 30, 2024, at 17:05 – No answer
- Ernst Marais:
- September 25, 2024, at 14:55 – No answer
- September 26, 2024, at 16:34 – No answer
- October 12, 2024, at 09:39 – Not available
- October 15, 2024, at 16:23 – No answer
- October 29, 2024, at 13:47 – No answer
- October 30, 2024, at 10:38 – No answer
- November 25, 2024, at 12:36 – No answer
- November 26, 2024, at 14:28 – No answer
You are currently on Module 6 of 14 modules.
- Your last login was on December 10, 2024, at 14:29.
- Your last lesson completed was on August 30, 2024, at 10:24.
- Your last course completed was on August 20, 2024, at 11:23.
Regarding trade analysis, we understand the importance of explaining unsuccessful trades. Our mentors aim to address both successful and unsuccessful trades in detail to enhance understanding, and necessary is also filed on your LMS.
We want to assist you accordingly without being difficult and ensure you receive the full benefit of your program. To move forward, kindly email provide three available dates and times to *** that will suit you. One of our coaches will get in contact with you for additional coaching on the courses or topics you’re currently struggling with. This session will focus specifically on addressing your concerns and reinforcing the key concepts you feel need more attention.
Thank you again for your feedback, and we genuinely want to help you achieve your trading goals. Please let us know how we can assist further.
Lizelle Oosthuizen (F.D)
Smart Online Trader's reply20 Jan 2025, 15:38
Official
Follow-Up on Your Feedback Regarding Diversit-e Smart Trade College
Dear Francois,
Thank you for taking the time to reply and further share your concerns. We appreciate your openness, and I’d like to address the points you’ve raised in detail.First, regarding the timing and frequency of our contact, I’d like to highlight the following on record:
1. On June 21, 2024, at 13:30, Lizelle Oosthuizen attempted to contact you to arrange an online setup and coaching session with Ernst and to obtain certain personal information. Unfortunately, there was no answer.2. On Monday, June 24, 2024, at 16:00, we successfully scheduled your online setup and coaching session with one of our senior mentors.3. An additional follow-up email was sent by Caroline Knoesen on Friday, July 5, 2024, at 11:27 AM, to ensure you had the necessary support.
4. On July 15, 2024, at 14:08, Caroline Knoesen spoke with you directly. During this conversation:
Following your request to complete the courses first, we made several attempts to contact you to ensure you were progressing smoothly and to offer any additional support:
You are currently on Module 6 of 14 modules.
Regarding trade analysis, we understand the importance of explaining unsuccessful trades. Our mentors aim to address both successful and unsuccessful trades in detail to enhance understanding, and necessary is also filed on your LMS.
We want to assist you accordingly without being difficult and ensure you receive the full benefit of your program. To move forward, kindly email provide three available dates and times to *** that will suit you. One of our coaches will get in contact with you for additional coaching on the courses or topics you’re currently struggling with. This session will focus specifically on addressing your concerns and reinforcing the key concepts you feel need more attention.
Thank you again for your feedback, and we genuinely want to help you achieve your trading goals. Please let us know how we can assist further.
Lizelle Oosthuizen (F.D)
Dear Francois,
Thank you for taking the time to reply and further share your concerns. We appreciate your openness, and I’d like to address the points you’ve raised in detail.First, regarding the timing and frequency of our contact, I’d like to highlight the following on record:
1. On June 21, 2024, at 13:30, Lizelle Oosthuizen attempted to contact you to arrange an online setup and coaching session with Ernst and to obtain certain personal information. Unfortunately, there was no answer.2. On Monday, June 24, 2024, at 16:00, we successfully scheduled your online setup and coaching session with one of our senior mentors.3. An additional follow-up email was sent by Caroline Knoesen on Friday, July 5, 2024, at 11:27 AM, to ensure you had the necessary support.
4. On July 15, 2024, at 14:08, Caroline Knoesen spoke with you directly. During this conversation:
- You mentioned that you were working through the modules and were currently on Module 4.
- You expressed that you were very happy with the content so far and had no questions or complaints at that time.
- You shared that you were regularly attending Luhan’s sessions and were very satisfied with the way he presents and explains the material.
- You indicated that you preferred to complete the modules before asking additional questions, as you felt it would be more productive to work through the course first.
- You agreed to save Caroline’s number and let her know if you needed any further assistance.
Following your request to complete the courses first, we made several attempts to contact you to ensure you were progressing smoothly and to offer any additional support:
- Heinrich Bothma:
- August 30, 2024, at 11:25 – No answer
- September 5, 2024, at 12:54 – No answer
- September 12, 2024, at 10:42 – Not available
- September 19, 2024, at 10:52 – No answer
- September 30, 2024, at 17:05 – No answer
- Ernst Marais:
- September 25, 2024, at 14:55 – No answer
- September 26, 2024, at 16:34 – No answer
- October 12, 2024, at 09:39 – Not available
- October 15, 2024, at 16:23 – No answer
- October 29, 2024, at 13:47 – No answer
- October 30, 2024, at 10:38 – No answer
- November 25, 2024, at 12:36 – No answer
- November 26, 2024, at 14:28 – No answer
You are currently on Module 6 of 14 modules.
- Your last login was on December 10, 2024, at 14:29.
- Your last lesson completed was on August 30, 2024, at 10:24.
- Your last course completed was on August 20, 2024, at 11:23.
Regarding trade analysis, we understand the importance of explaining unsuccessful trades. Our mentors aim to address both successful and unsuccessful trades in detail to enhance understanding, and necessary is also filed on your LMS.
We want to assist you accordingly without being difficult and ensure you receive the full benefit of your program. To move forward, kindly email provide three available dates and times to *** that will suit you. One of our coaches will get in contact with you for additional coaching on the courses or topics you’re currently struggling with. This session will focus specifically on addressing your concerns and reinforcing the key concepts you feel need more attention.
Thank you again for your feedback, and we genuinely want to help you achieve your trading goals. Please let us know how we can assist further.
Lizelle Oosthuizen (F.D)
FE
Francois E's updateReviewer Update
20 Jan 2025, 16:07Ok so my online setup was scedualed on the june 21st for the 24th so you have got hold of me the 21st, the 24th setup was done and i was on the system wich i got on email, since then i was contacted about how my progress is going on july 15 and i said that i attend luhans online classes and that i dont have any questions so far cause on that time the only thing that the course has taught me is basic trading need to knows and since then for some magical reason you did not get a hold of me, we can go back and forth on this all day long, i am not at all pleased with youre service and empty promises wich i explained on my review, i got called in october and i said that i was verry dissatisfied with the service im receiving and today again i was called wich i answered and said that i want nothing from you guys, i have written off the inputs i made thats fine im not here to ask my money back, im just here to tell the next guy my experience and honestly is all those things taught on the online coaching sessions??? Is it a scalping session or a coaching session? You dont have to answer, i receive way better training elsewhere and id like the next guy to know that cause i wish i saw a review like this one before i joined, and you said id do the whole course before i need help? That does not make sense, that is why i would need a mentor to help me where i get stuck? Well thats my view, i would not suggest you to anyone and hoped for a better experience, hope this review helps improve things
FE
Francois E's update20 Jan 2025, 16:07
Reviewer Update
Ok so my online setup was scedualed on the june 21st for the 24th so you have got hold of me the 21st, the 24th setup was done and i was on the system wich i got on email, since then i was contacted about how my progress is going on july 15 and i said that i attend luhans online classes and that i dont have any questions so far cause on that time the only thing that the course has taught me is basic trading need to knows and since then for some magical reason you did not get a hold of me, we can go back and forth on this all day long, i am not at all pleased with youre service and empty promises wich i explained on my review, i got called in october and i said that i was verry dissatisfied with the service im receiving and today again i was called wich i answered and said that i want nothing from you guys, i have written off the inputs i made thats fine im not here to ask my money back, im just here to tell the next guy my experience and honestly is all those things taught on the online coaching sessions??? Is it a scalping session or a coaching session? You dont have to answer, i receive way better training elsewhere and id like the next guy to know that cause i wish i saw a review like this one before i joined, and you said id do the whole course before i need help? That does not make sense, that is why i would need a mentor to help me where i get stuck? Well thats my view, i would not suggest you to anyone and hoped for a better experience, hope this review helps improve things
Smart Online Trader's replyOfficial
20 Jan 2025, 16:19While it’s clear that we did not meet your expectations, we respect your decision to share your experience for the benefit of others.
If there is any way we can assist you further or address specific concerns, please don’t hesitate to reach out. Our intention is not to go back and forth but to learn from this experience and ensure future clients receive the level of service they deserve.
Thank you again for your feedback, and we wish you success in your trading journey.
If there is any way we can assist you further or address specific concerns, please don’t hesitate to reach out. Our intention is not to go back and forth but to learn from this experience and ensure future clients receive the level of service they deserve.
Thank you again for your feedback, and we wish you success in your trading journey.
Smart Online Trader's reply20 Jan 2025, 16:19
Official
While it’s clear that we did not meet your expectations, we respect your decision to share your experience for the benefit of others.
If there is any way we can assist you further or address specific concerns, please don’t hesitate to reach out. Our intention is not to go back and forth but to learn from this experience and ensure future clients receive the level of service they deserve.
Thank you again for your feedback, and we wish you success in your trading journey.
If there is any way we can assist you further or address specific concerns, please don’t hesitate to reach out. Our intention is not to go back and forth but to learn from this experience and ensure future clients receive the level of service they deserve.
Thank you again for your feedback, and we wish you success in your trading journey.