ET
Esté Terblanche
1 reviews | Active since Jan 2022
26 Jan 2024, 21:54
Bad customer service
We signed up fully taking responsibility, but now we don't get any client service from them. We keep on getting passed between people and no one can give us answers on our questions. We were promised a face to face meeting last year when they came to our area but still nothing has happened. Their excuse to us is that they have many clients to see.
Helpful (0)
Replies (1)0
Replies (1)
Smart Online Trader's replyOfficial
26 Jan 2024, 22:43Good day, Estie,
Apologies for the alleged poor quality level of support and thank you for taking my call.
I confirm that this unfortunate event will be attended to as a matter of priority.
Lookimg forward to have this matter resolved in an amicable and mutual beneficial manner.
Francois Oosthuizen (M.D.)
Apologies for the alleged poor quality level of support and thank you for taking my call.
I confirm that this unfortunate event will be attended to as a matter of priority.
Lookimg forward to have this matter resolved in an amicable and mutual beneficial manner.
Francois Oosthuizen (M.D.)
Smart Online Trader's reply26 Jan 2024, 22:43
Official
Good day, Estie,
Apologies for the alleged poor quality level of support and thank you for taking my call.
I confirm that this unfortunate event will be attended to as a matter of priority.
Lookimg forward to have this matter resolved in an amicable and mutual beneficial manner.
Francois Oosthuizen (M.D.)
Apologies for the alleged poor quality level of support and thank you for taking my call.
I confirm that this unfortunate event will be attended to as a matter of priority.
Lookimg forward to have this matter resolved in an amicable and mutual beneficial manner.
Francois Oosthuizen (M.D.)