LH
Luda H
1 reviews | Active since Oct 2010
15 Aug 2019, 14:25
NO SERVICE - READ FINE PRINT
I have never dealt with such an unprofessional company especially the KZN team. The rep Melanie tried to "upgrade" our "expired" contracts on October 2018. After speaking to her manager Wade they could not match our offer from Toshiba and we requested the contract to be ended.
When we heard it was "renewed" we immediately queried this with Tatum-leigh who did not even get back to me. Fast forward to August 2019 and being pestered by Adelaine to pay for an expired contract that suddenly renewed itself and Marlinie that did not even get back to me, we are not even one step further in resolving this matter.
Stay away from them and read the fine print which is against the CPA in any case.
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Smart Office Connexion's replyOfficial
19 Aug 2019, 15:28 Dear Luda,
Thank you for informing us about your encounter.
We regret hearing about your unpleasant experience, and have escalated the matter in order to resolve it as quickly as possible.
Your sincerely Smart Office Connexion South Africa
Thank you for informing us about your encounter.
We regret hearing about your unpleasant experience, and have escalated the matter in order to resolve it as quickly as possible.
Your sincerely Smart Office Connexion South Africa
Smart Office Connexion's reply19 Aug 2019, 15:28
Official
Dear Luda,
Thank you for informing us about your encounter.
We regret hearing about your unpleasant experience, and have escalated the matter in order to resolve it as quickly as possible.
Your sincerely Smart Office Connexion South Africa
Thank you for informing us about your encounter.
We regret hearing about your unpleasant experience, and have escalated the matter in order to resolve it as quickly as possible.
Your sincerely Smart Office Connexion South Africa