STREAMLINE SCRATCH & DENT - MOTOVANTAGE

Good DAY STREAMLINE TEAM

OR SHALL I SAY, NOT SMART TEAM! I AM SUPER DISGUSTED WITH YOUR LACK OF SUPPORT, CARE OF YOUR CUSTOMER AND GENERAL SERVICE DELIVERY AS WHOLE, FROM SHEVAUGH ONWARD THIS COMPANY IS A JOKE!!!! I GOT GIVEN THE RUN AROUND IN OCT TO SUBMIT PHOTO’S NUMEROUS TIMES TO YOU SO CALLED ASSESSORS, WHO THEN SEND A MOBILE UNIT TO ME, WHEN SEEING THE DAMAGE IN REAL LIFE, THEY COULD NOT HELP, AND I WAS SIMPLY TOLD BY SHEVAUGH, ITS MORE THAN YOUR LIMIT, WE CAN’T FIX IT, GET YOUR OWN QUOTE AND SEND IT US. THIS WAS SUBSEQUENTLY DONE, AND THE QUOTE CAME TO REASON WITHIN THE SET LIMIT PER REPAIR, SENT TO SO CALLED SERVICE AGENTS ON 19 OCT WITH NO FEEDBACK. UPON MYSELF MAKING A FOLLOW UP CALL, I WAS TOLD YOUR AWAITING DOCUMENTS FROM THE REPAIRER WHO QUOTED, TO THIS DAY 9 DECEMBER 2021 I HAVE NOT RECEIVED A SINGLE CALL BACK FROM YOUR USELESS PEOPLE REGARDING MY CLAIM. WHEN I SPOKE TO SHEVAUGH AND REQUESTED WE FIX THESE 2 REPAIRS SEPARATELY, SO THEY ARE WITHIN LIMIT PER REPAIR, I WAS BLUNTLY SAID NO AS YOU CLAIMED THEM TOGETHER, THEY CANNOT BE SPLIT.

IN THE MEANTIME, I AM THE ONE SITTING WITH A WORTHLESS PIECE OF PAPER CALLED A SCRATCH & DENT POLICY, THAT CAN’T BE UTILIZED OR ADD ANY VALUE IN MY LIFE, SINCE REPAIRS CAN’T BE DONE BY YOUR MOBILE UNIT BLAH BLAH BLAH …….

I REQUIRE FROM YOU THE DETAILS OF YOUR CEO DIRECTLY AS THIS COMPLAINT IS LONG COMING, JUST DON’T WISH TO WASTE MORE TIME ON A USELESS COMPANY WHO WILL BE SEEING THEIR NAMES IN SOCIAL MEDIA SOON ENOUGH DUE TO YOUR LACK OF CARE AND SERVICE

FAILING THE ABOVE, WITH A PROPER RESPONSE AND A REPAIR CENTER FOR ME TO HAVE MY VEHICLE FIXED IN LINE WITH YOUR POLICY, I WILL BE REFERRING THE MATTER TO THE OMBUDSMAN FOR RESOLUTION, AND POST ON ALL MY SOCIAL MEDIA PAGES OF YOUR SHEER INCOMPETENCE AND UNWILLINGNESS TO ASSIST CLIENTS, TRUST ME, YOUR AFFILIATION WITH A FINANCIAL INSTITUTION WILL ALSO BE BROUGHT TO LIGHT AS YOU BREAK THEIR NAME BEING AFFILIATED WITH YOUR USELESS BRAND

IN THE MEANTIME, I WILL WAIT AND SEE MY VEHICLE DETERIORATE ON THESE DAMAGED SPOTS WHERE YOUR INCAPABLE STAFF CANNOT FIX AND DON’T CARE TO FOLLOW UP