GG
Given G
1 reviews | Active since May 2020
21 Sept 2022, 11:30
Special SO to Micheal and Deniss
I tried to Claim for a dent from my insurance (Discovery) and they let my claim idle for more than 5 days, claim handler never contacted or rep**** to my mails after I requested him or her to call me urgently. I then decided to claim from Streamline and the process was seamless. My claim was registered in hours and the following day an authorization letter was sent to me, same day the letter was sent to me Dennis called me to book an appointment for the repair.
The technician by the name of Michael who was doing the physical repairs was a delight to deal with and even went the extra mile, I will only be allowing him to work on the vehicle going forward.
Thanks Guys!!!
Helpful (0)
Replies (1)0
Replies (1)
SMART UMA's replyOfficial
21 Sept 2022, 11:48Dear Sir,
Thank you for taking the time to express your appreciation and positive feedback, our service is committed to providing high quality care and services and meeting your needs.
It is always gratifying to learn one’s employees are taking the time to make sure any queries / problems a customer may have are handled timely, responsive and cheerfully - feedback of this nature assists us in our quest in doing so.
We try hard to provide the best possible service/products to our customers and their satisfaction is our reward.
We very much appreciate your business and hope that you will remain a valued customer.
Kind Regards,
Risk Management Complaints Division
Thank you for taking the time to express your appreciation and positive feedback, our service is committed to providing high quality care and services and meeting your needs.
It is always gratifying to learn one’s employees are taking the time to make sure any queries / problems a customer may have are handled timely, responsive and cheerfully - feedback of this nature assists us in our quest in doing so.
We try hard to provide the best possible service/products to our customers and their satisfaction is our reward.
We very much appreciate your business and hope that you will remain a valued customer.
Kind Regards,
Risk Management Complaints Division
SMART UMA's reply21 Sept 2022, 11:48
Official
Dear Sir,
Thank you for taking the time to express your appreciation and positive feedback, our service is committed to providing high quality care and services and meeting your needs.
It is always gratifying to learn one’s employees are taking the time to make sure any queries / problems a customer may have are handled timely, responsive and cheerfully - feedback of this nature assists us in our quest in doing so.
We try hard to provide the best possible service/products to our customers and their satisfaction is our reward.
We very much appreciate your business and hope that you will remain a valued customer.
Kind Regards,
Risk Management Complaints Division
Thank you for taking the time to express your appreciation and positive feedback, our service is committed to providing high quality care and services and meeting your needs.
It is always gratifying to learn one’s employees are taking the time to make sure any queries / problems a customer may have are handled timely, responsive and cheerfully - feedback of this nature assists us in our quest in doing so.
We try hard to provide the best possible service/products to our customers and their satisfaction is our reward.
We very much appreciate your business and hope that you will remain a valued customer.
Kind Regards,
Risk Management Complaints Division