SS
Sam S

1 reviews | Active since Oct 2020

23 Oct 2020, 08:21

Smart Uma insurance

They have excuses when they have to help. I have had a bull**** experience with them. I was dealing with a lady called Sonia Du Plessis ***. I will never recommend them to a dog.

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Replies (2)
SMART UMA
SMART UMA's reply23 Oct 2020, 08:55
Official
Dear Sir / Madam,  We acknowledge receipt of your complaint however, in order for us to further investigate the matter and provide you adequate feedback we will require the following information:  Policy / Contract number:Claim number: Vehicle Registration number: 
Thank you for your cooperation and patience herein. Kind Regards, 

 Risk Management Complaints Division 
SMART UMA
SMART UMA's reply23 Oct 2020, 11:42
Official
Dear Sir / Madam,

We are yet to receive feedback from you pertaining to the complaint submitted.

Unfortunately, without policy/plan or vehicle details we are unable to assist with the matter in moving forward. 

Should you wish for a speedy and efficient resolution herewith, please be so kind as to contact the Motorite Complaints division for further assistance.

Kind Regards,
Risk Management Complaints Division