TM
Thembinkosi M

1 reviews | Active since Jun 2013

06 Nov 2017, 19:19

Smart Tuna is ****

When I bought the car with Avis I was given the dents and scratches cover. I was so excited up until I had to claim.

I've been taken from pillar to post. I first made a contact with Anna-Marie and then was Belinda and Vianne who were super useless.

I won't advice people to take this cover. I don't know why AVIS still gives this cover to people because it just a ****. I have sent an email to Barloworld advising them of the shortcomings.

Regards

Thembinkosi MLABA

0
Replies (1)
SMART UMA
SMART UMA's reply07 Nov 2017, 13:14
Official

Dear Sir,

The matter has been referred to claims management who has been in contact with you regarding the claim in contention.

Claims management have agreed to appoint an assessor to inspect the damages reported on. A final decision will be made upon receipt of the assessment report.

Your patience and cooperation herewith is highly valued.

Kind Regards,

Complaints Smartuma