1 reviews | Active since Jul 2012
SMART PLAN CLAIM - No feedback for final repairs
Its been a few months now after the first repairs where your mobile panel beater messed up. We are still waiting to take our car in for final repairs. The assessor came through in March 2018. Please can you get back to us, as we feel you have forgotten about us your client.
Dear Sir,
SMART UMA acknowledges receipt of your complaint received at our offices and duly noted your comments.
Your complaint is currently being investigated by the Risk Management Complaints division who will inform you in writing of our final position concerning your complaint as soon as possible.
Thank you for co-operation and patience herein.
Kind Regards,
Dear Sir,
SMART UMA acknowledges receipt of your complaint received at our offices and duly noted your comments.
Your complaint is currently being investigated by the Risk Management Complaints division who will inform you in writing of our final position concerning your complaint as soon as possible.
Thank you for co-operation and patience herein.
Kind Regards,
Dear Sir
Thank you for allowing us the time to investigate your complaint. We have duly noted your comments and wish to respond as follows:
Our records indicate that the claim had been approved in April, it is also noted that we had tried to make contact with you on numerous occasions however failed to get in contact with you.
It is noted that the claims department has contacted you today and advised you on the way forward.
Thank you for your patience herein.
kind regards
Dear Sir
Thank you for allowing us the time to investigate your complaint. We have duly noted your comments and wish to respond as follows:
Our records indicate that the claim had been approved in April, it is also noted that we had tried to make contact with you on numerous occasions however failed to get in contact with you.
It is noted that the claims department has contacted you today and advised you on the way forward.
Thank you for your patience herein.
kind regards