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Mahlatse M
1 reviews | Active since Mar 2013
03 Nov 2021, 07:44
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I am not happy with this insurance. When you claim they play with your mind. They don't respond to my emails and promise to call back if you call them but they don't. I am now supposed to be refunded as per agreement after paying for my claim but I am not ignored. This insurance it's a ****
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SMART UMA's replyOfficial
03 Nov 2021, 09:22Dear Madam, Thank you for allowing us the opportunity of investigating your complaint. Please refer to your personal email for comprehensive feedback regarding the outcome of your complaint. We trust that the outcome meets your satisfaction. Should you have further queries – please do not hesitate to contact us. Kind regards,
Risk Management Complaints Division
Risk Management Complaints Division
SMART UMA's reply03 Nov 2021, 09:22
Official
Dear Madam, Thank you for allowing us the opportunity of investigating your complaint. Please refer to your personal email for comprehensive feedback regarding the outcome of your complaint. We trust that the outcome meets your satisfaction. Should you have further queries – please do not hesitate to contact us. Kind regards,
Risk Management Complaints Division
Risk Management Complaints Division