OT
Olebile T

1 reviews | Active since Oct 2017

23 Oct 2017, 13:08

**** and a very useless cover that BMW make their clients to take with SMARTUMA.

I only realized i have this dent and scratches cover with this Smart UMA insurance, I have always been paying for dents, scratches and Windscreen chips on my car unaware that i have cover with them. As soon as i realized the cover I called them to make a claim and send them a quotation with pictures of my damages. I went to an approved BMW penalbeater that they gave its details to me for a quotation and sent it to them. Now they forcing me to give them pictures of the whole car and i should provide with other quotations for other damages which i dont have anymore. They pushing hard for the quotation to be over R3000 so that it be rejected because their limit is R3000 per claim. They now rejecting my claim because they want other pictures to show them that I dont have other damages on my car.

I'm feeling been ********** and they running this insurance of them to rip people off.

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Replies (2)
OT
Olebile T's update23 Oct 2017, 14:21
Reviewer Update
Give me your email address will send that information needed to you.
SMART UMA
SMART UMA's reply23 Oct 2017, 14:23
Official

Dear Sir / Madam,

You may email the complaints department on *** for further assistance herewith.

Kind Regards,