MM
Mpho M
1 reviews | Active since Oct 2020
29 Dec 2020, 15:28
****
****, they ****med me so bad that I never received their terms n conditions yet they claim they sent em to me. And the girl who assisted me, said the old dents n scratches dont matter at all. Now they took my money for mahala though I bought the car in that state.
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Replies (2)
SMART UMA's replyOfficial
30 Dec 2020, 09:40Dear Sir, We acknowledge receipt of your complaint received at our offices and duly noted your comments. Your complaint will be investigated by the Risk Management Complaints division who will inform you in writing of our final position concerning your complaint as soon as possible. Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
SMART UMA's reply30 Dec 2020, 09:40
Official
Dear Sir, We acknowledge receipt of your complaint received at our offices and duly noted your comments. Your complaint will be investigated by the Risk Management Complaints division who will inform you in writing of our final position concerning your complaint as soon as possible. Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
SMART UMA's replyOfficial
30 Dec 2020, 14:19Dear Sir,
SMART UMA has reviewed your complaint and duly noted your comments. Please be advised that Motorite/SMART UMA has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof. Thanks for being patient and understanding.Kind Regards,
Risk Management Complaints Division
SMART UMA has reviewed your complaint and duly noted your comments. Please be advised that Motorite/SMART UMA has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof. Thanks for being patient and understanding.Kind Regards,
Risk Management Complaints Division
SMART UMA's reply30 Dec 2020, 14:19
Official
Dear Sir,
SMART UMA has reviewed your complaint and duly noted your comments. Please be advised that Motorite/SMART UMA has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof. Thanks for being patient and understanding.Kind Regards,
Risk Management Complaints Division
SMART UMA has reviewed your complaint and duly noted your comments. Please be advised that Motorite/SMART UMA has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof. Thanks for being patient and understanding.Kind Regards,
Risk Management Complaints Division