NR
Nelson R
1 reviews | Active since Jan 2016
16 Sept 2020, 18:43
Poor service
The service of this company is pathetic. I spoke to the guy by the name of Sipho for my claim. I gave them a quote of 10000 and they said it’s way expensive than what they cover and they debit me twice per month 1 for 3000 cover and the other for 5000 cover. I was told I’m covered for 5000 I thought it was 8000. To cut story short I got a quote for a reduced amount as per their request. It has been more than a week chasing them now.
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SMART UMA's replyOfficial
17 Sept 2020, 09:51Dear Sir,
SMART UMA has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof. Thanks for being patient and understanding. Kind Regards,
Risk Management Complaints Division
SMART UMA has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof. Thanks for being patient and understanding. Kind Regards,
Risk Management Complaints Division
SMART UMA's reply17 Sept 2020, 09:51
Official
Dear Sir,
SMART UMA has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof. Thanks for being patient and understanding. Kind Regards,
Risk Management Complaints Division
SMART UMA has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof. Thanks for being patient and understanding. Kind Regards,
Risk Management Complaints Division