PATHETIC SERVICE

My initial claim was logged on the 12th ref no: T398778. It took a week for a mobile repair person to be sent out (Friday 19th). After waiting the whole day on Friday the person arrived at my place at 4:45pm and advised he cannot do the repair. I expected to receive a call to make te necessary arrangements for it to be taken to a panel shop. I have called, left messages and emailed my claims advisor Sonia Du Plessis (***) and still no feedback. The overall service I have received thus far is APPAULING to say the least. To date, I'm still waiting for someone to call me. I can honestly say, after using Streamline for years, I wont be in a hurry to use their services again. SONIA DU PLESSIS, PLEASE CALL ME!!!