JC
Jan-Nico Coetzee

1 reviews | Active since Aug 2020

17 Aug 2020, 09:04

Not worth supporting

I took out a scratch and dent policy on a car I bought in December last year. The never bothered sending me a policy document.

6 August I phoned with a claim (of which a quote I got for was R1000). Almost two weeks has past with no communication what so ever. I phone them only to hear that my claim has been rejected, and they don't bother communicating this at all. This is my first and last experience with this company.

Safe yourself time and money and don't take out any policy with SMART UMA.

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Replies (1)
SMART UMA
SMART UMA's reply17 Aug 2020, 12:21
Official
Dear Sir, Thank you for allowing us the opportunity of investigating your complaint. Please refer to your personal email for comprehensive feedback regarding the outcome of your complaint. We trust that the outcome meets your satisfaction. Should you have further queries – please do not hesitate to contact us. Kind regards,