KA
Kathryn A

1 reviews | Active since Jan 2012

09 Feb 2016, 19:32

NOT VERY SMART 'INSURANCE'

I wish I had read all these terrible reviews before I bought this pathetic excuse for insurance. Not smart at all!!<br> <br> I had tried to claim previously but because of the amount of work required from me in order to claim I decided to wait and put everything I needed done through in 1 go. <br> <br> I paid R4000 for this cover, but apparently (it took them 3 weeks to come back to me with this) the maximum they'll pay for a single claim in R4000. I'm not sure how they can call this insurance!<br> <br> Claim rejected because the entire claim (separate incidents) exceed R4000.<br> <br> PATHETIC. I CANNOT BELIEVE MERCEDES SELLS SUCH A ****. I can't imagine there's a single happy \Smart\" insurance client out there?!"

0
Replies (1)
SMART UMA
SMART UMA's reply10 Feb 2016, 08:28
Official
Hello katalana,

We are investigating the matter and have noted your concerns, and in this regard one of our consultants will be in contact with you shortly.

Kind Regards

Smart UMA