sM
sanville M
1 reviews | Active since May 2015
10 Mar 2023, 11:05
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I would like to say thank you to the Smart UMA risk management team that intervened to helping us to resolve the matter in a speedy manner. Kudos to the team and really appreciate the support.
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SMART UMA's replyOfficial
10 Mar 2023, 11:21Dear Madam,
It is always gratifying to learn one’s employees are taking the time to make sure any queries / problems a customer may has been handled timely, responsive and cheerfully.
Not only is a compliment praise, but encouragement too – and by complimenting us, you are encouraging us to improve and evolve, with you our valued partner in mind.
We will also forward it on to the agent and their manager who made a difference to your day.
Thank you for your cooperation and patience herein. Kind Regards,
Risk Management Complaints Division
It is always gratifying to learn one’s employees are taking the time to make sure any queries / problems a customer may has been handled timely, responsive and cheerfully.
Not only is a compliment praise, but encouragement too – and by complimenting us, you are encouraging us to improve and evolve, with you our valued partner in mind.
We will also forward it on to the agent and their manager who made a difference to your day.
Thank you for your cooperation and patience herein. Kind Regards,
Risk Management Complaints Division
SMART UMA's reply10 Mar 2023, 11:21
Official
Dear Madam,
It is always gratifying to learn one’s employees are taking the time to make sure any queries / problems a customer may has been handled timely, responsive and cheerfully.
Not only is a compliment praise, but encouragement too – and by complimenting us, you are encouraging us to improve and evolve, with you our valued partner in mind.
We will also forward it on to the agent and their manager who made a difference to your day.
Thank you for your cooperation and patience herein. Kind Regards,
Risk Management Complaints Division
It is always gratifying to learn one’s employees are taking the time to make sure any queries / problems a customer may has been handled timely, responsive and cheerfully.
Not only is a compliment praise, but encouragement too – and by complimenting us, you are encouraging us to improve and evolve, with you our valued partner in mind.
We will also forward it on to the agent and their manager who made a difference to your day.
Thank you for your cooperation and patience herein. Kind Regards,
Risk Management Complaints Division