DM
Dumisani M
1 reviews | Active since Oct 2012
27 Oct 2021, 10:05
Don't take their policies,I repeat don't take them
My cousin has a scratch n dent policy with them,she got a quotation for R3900 to fix her dents n she is covered for R4500,they told her to get another quotation n when she did but it was over R4500 then they rejected her claim. When we question it they changed n said the scratches are more than 15cm. These are ******.
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SMART UMA's replyOfficial
27 Oct 2021, 10:15 Dear Sir / Madam,
MotoVantage acknowledges receipt of this complaint received at our offices and duly noted your comments.
Kindly may you supply us with the relevant Power of Attorney in order for us to release or discuss our mutual customer’s policy information.
Upon receipt, the complaint will be investigated by the Risk Management Complaints division who will inform you in writing of our final position concerning the complaint as soon as possible.
Thank you for co-operation and patience herein.
Kind Regards,
Risk Management Complaints Division
MotoVantage acknowledges receipt of this complaint received at our offices and duly noted your comments.
Kindly may you supply us with the relevant Power of Attorney in order for us to release or discuss our mutual customer’s policy information.
Upon receipt, the complaint will be investigated by the Risk Management Complaints division who will inform you in writing of our final position concerning the complaint as soon as possible.
Thank you for co-operation and patience herein.
Kind Regards,
Risk Management Complaints Division
SMART UMA's reply27 Oct 2021, 10:15
Official
Dear Sir / Madam,
MotoVantage acknowledges receipt of this complaint received at our offices and duly noted your comments.
Kindly may you supply us with the relevant Power of Attorney in order for us to release or discuss our mutual customer’s policy information.
Upon receipt, the complaint will be investigated by the Risk Management Complaints division who will inform you in writing of our final position concerning the complaint as soon as possible.
Thank you for co-operation and patience herein.
Kind Regards,
Risk Management Complaints Division
MotoVantage acknowledges receipt of this complaint received at our offices and duly noted your comments.
Kindly may you supply us with the relevant Power of Attorney in order for us to release or discuss our mutual customer’s policy information.
Upon receipt, the complaint will be investigated by the Risk Management Complaints division who will inform you in writing of our final position concerning the complaint as soon as possible.
Thank you for co-operation and patience herein.
Kind Regards,
Risk Management Complaints Division