YN
Yandisa N
1 reviews | Active since Jul 2020
28 Jul 2020, 16:24
Disappointing service!
I submitted a claim and I was told that they are awaiting an in house repairman to send back a quote. Surely it should be quick if it's in house. I waited and waited and still waiting. I took the liberty of getting my own quote and I am still waiting for solid feedback on my claim so I can get my dent fixed. I can't keep following up now, it's exhausting.
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SMART UMA's replyOfficial
29 Jul 2020, 08:11Dear Madam,
We have reviewed your complaint and duly noted your comments.
Please be advised that we have has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof. Thanks for being patient and understanding. Kind Regards,
Risk Management Complaints Division
We have reviewed your complaint and duly noted your comments.
Please be advised that we have has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof. Thanks for being patient and understanding. Kind Regards,
Risk Management Complaints Division
SMART UMA's reply29 Jul 2020, 08:11
Official
Dear Madam,
We have reviewed your complaint and duly noted your comments.
Please be advised that we have has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof. Thanks for being patient and understanding. Kind Regards,
Risk Management Complaints Division
We have reviewed your complaint and duly noted your comments.
Please be advised that we have has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof. Thanks for being patient and understanding. Kind Regards,
Risk Management Complaints Division