Dent and Stretch

These are the conditions in the policy document:

Bodyline Maintenance Cover Claims

1. Notify Us immediately and within 30 Days of the Date of Occurrence provide Us with Your written claim form reflecting full details of the claim together with particulars of the Underlying Policy.

2. Obtain Our written authorisation before proceeding with repairs, Provide Us with such proof, information and affidavits as We may require to process the claim.

My point is that the minor damage i reported and i wanted to claim for met all the above conditions, i report the damage within the specified period.

The reasons they gave me for rejecting the claim was, "because there are other minor damages that i did not report or claim for", which i clearly explained that they are chip stones and that they were not part of the claim.

There is no way in the policy document, where it stated that i have to report each and every minor damage(s), it talks only of the damages i claim for.