RM
Reuben M

1 reviews | Active since Dec 2012

22 Aug 2015, 09:37

Consumers are confused with service rendered

Smart insurance have forms on their website to complete when lodging a claim! They tend to ignore them and telling customers that you can only claim via telephone conversation, they are confused now they confuse their clients,or maybe is that trick they use in order to reject claims?

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Replies (1)
SMART UMA
SMART UMA's reply24 Aug 2015, 09:38
Official
Hello robieross,

We are investigating the matter and have noted your concerns, and in this regard one of our consultants will be in contact with you shortly.

Kind Regards
Smart UMA