JD
Jan D

1 reviews | Active since Oct 2018

10 Mar 2021, 14:49

Bad Service Received

Claim logged 22 Feb 2021. First quote received was for only one of the scratches at a ridiculous price. Send them a new quote for cheaper for both scratches which is withing the limits only to find out they only send it to be compared for the one scratch.

Repair consultant is Sonia Du Plessis. Very unprofesional and rude over the phone. If this is the service you give then I would like a full refund of the policy amount.

Phoned multiple time on 10 March 2021 only to be told that your system is offline. Non exsistent service

Claim number: T399483.

0
Replies (1)
SMART UMA
SMART UMA's reply01 Apr 2021, 12:07
Official
 
Dear Sir, 
 
Kindly refer to your personal email address for our comprehensive response into your complaint sent on the 11/03/2021.
 
Thank you for your cooperation and patience herein. 
 
Kind Regards,