SM
Sydney M
1 reviews | Active since Oct 2019
20 Jan 2021, 08:44
BAD
worst service ever!! so it took more than two weeks to process the claim and whats even worse you have to call and follow up since non of the agents will ever call you!!
Helpful (0)
Replies (3)0
Replies (3)
SMART UMA's replyOfficial
20 Jan 2021, 12:40 Dear Sir, Thank you for allowing us the opportunity of investigating your complaint. Please refer to your personal email for comprehensive feedback regarding the outcome of your complaint. We trust that the outcome meets your satisfaction. Should you have further queries – please do not hesitate to contact us. Kind regards,
SMART UMA's reply20 Jan 2021, 12:40
Official
Dear Sir, Thank you for allowing us the opportunity of investigating your complaint. Please refer to your personal email for comprehensive feedback regarding the outcome of your complaint. We trust that the outcome meets your satisfaction. Should you have further queries – please do not hesitate to contact us. Kind regards,
SM
Sydney M's updateReviewer Update
25 Jan 2021, 12:19I can confirm that from the last reply from you guys, i still have my car not fixed and the claim still not being finalized. Meaning it takes close to 4 weeks if not more for you guys to complete the job really disappointed with your service and I don't think I will ever use your services ever again.
SM
Sydney M's update25 Jan 2021, 12:19
Reviewer Update
I can confirm that from the last reply from you guys, i still have my car not fixed and the claim still not being finalized. Meaning it takes close to 4 weeks if not more for you guys to complete the job really disappointed with your service and I don't think I will ever use your services ever again.
SM
Sydney M's updateReviewer Update
25 Jan 2021, 12:26just after typing the previous message the lady from Auto Magic calls me and still tell me to bring my car next week Wednesday, which i means to my calculations it really takes a month for you guys to fix a problem. with regards to my unhappiness with your service i have decided to fix the car from my own pocked and deactivate/terminate my friendship with you guys.
SM
Sydney M's update25 Jan 2021, 12:26
Reviewer Update
just after typing the previous message the lady from Auto Magic calls me and still tell me to bring my car next week Wednesday, which i means to my calculations it really takes a month for you guys to fix a problem. with regards to my unhappiness with your service i have decided to fix the car from my own pocked and deactivate/terminate my friendship with you guys.