1 reviews | Active since Feb 2012
7 years of exceptional service
Hi Lerato
I am exceptionally happy with the overall service that I am experiencing from Smart over the past 7 years. This is evident that I listed both of my cars under this policy. The process is easy and I know your team are doing the best wrt escalations and I can understand that you and your team are a bit overwhelmed at this stage of the year and just want to make sure that your efforts does not go un noticed.
Dorah is an exceptional resource... she has a way of making sure that will go well and will always do her best to keep me in the loop. Her bubbly personality is also a plus and it seems that she is really enjoying the role she has to play in the company. Please do not let this go unnoticed and use this as a testament to any upcoming performance reviews. It is in my experience that she gives me a more personal attachment to the company. Well done Dora.
Thank you for taking the time to express your appreciation and positive feedback, our service is committed to providing high quality care and services and meeting your needs.
It is always gratifying to learn one’s employees are taking the time to make sure any queries / problems a customer may have are handled timely, responsive and cheerfully - feedback of this nature assists us in our quest in doing so.
We very much appreciate your business and hope that you will remain a valued customer.
Kind Regards,
Thank you for taking the time to express your appreciation and positive feedback, our service is committed to providing high quality care and services and meeting your needs.
It is always gratifying to learn one’s employees are taking the time to make sure any queries / problems a customer may have are handled timely, responsive and cheerfully - feedback of this nature assists us in our quest in doing so.
We very much appreciate your business and hope that you will remain a valued customer.
Kind Regards,