Smart Appliance Centre - don't use them if you want good and reliable service.

I first contacted them on 25 March (it is now 15 April) regarding our freezer and a technician came 2 days later. He said that the freezer would need to go to their workshop and that he would try to organise a loan freezer while the repairs were being carried out. He said that the office would be in contact to arrange this. I still haven't heard from them, despite calling them and the technician who said that he would follow up. They don't appear to be service or customer-centric at all. I have since sourced a far more reliable company.