Warranty Replacement

Purchased a JABRA Sport Wireless headset in April from SMAC at an Expo they were having in Cape Town. Mid August my device stopped accepting charge and with it still being under warranty decided to contact SMAC to have it replaced.<br> <br> Getting in touch with them proved a problem as their website [URL Removed] was own as well as none of the telephone numbers on the invoice and proof of purchase provided were working. I eventually tracked them down thru their technical contact and Internet Service Provider who provided me with the contact details for Leejay Carrazzo . I spoke to Leejay on the 15 August 2015, I acknowledged that there was a faulty batch and would duly replace my device, I just needed to send them the serial number proof of purchase and my address so they could collect the faulty device and deliver a new one.<br> <br> I didn't hear from them again till i made contact 2 weeks later and he sent me an e-mail to confirm a replacement part would be shipped on Monday 15 September. It is now the 22nd September and I am finding my calls ignored and no feedback regarding the replacement.<br> <br> Terribly disapointed in service for a great product, but not going to leave it here.