Horrible repair story

I sent my broken-down car to this company. They took a month to start the work, **** about the progress and damaged the bodywork. Then they quoted ridiculous repair prices and overcharged me for work that I didn't ask for. I will NEVER EVER deal with them again. They quote that they are "5 star approved and graded" and the signage outside says honesty, reliable and affordable. I experienced none of these things.