1 reviews | Active since May 2014
Slow lounge International charges without notice.
<p>We went to the Slow lounge International at OR Tambo on the 3rd of November 2016. We are on a platinum business credit card from FNB. On entry we were allowed in and no payment was processed. Checking my monthly statement I saw that we were charged R1000 for the two. We did not receive an invoice, nor did the person behind the desk said we need to pay. No SMS was also received from the bank. If we had known we had to pay, we would not have entered. It is unacceptable for the person behind the counter to charge us without any notification or even a receipt. We want this transaction to be refunded as mentioned that no notification or information was given that we had to pay. It looks like a smart way of making money by not informing the customer. We basically paid R1000 for two coffees. </p>
