Pathetic experience

<p>So I get into the reception at 14:55 and I'm told I cannot access the lounge because of the "90 minute" rule. I was told that I need to wait up until 15:15 before I could be granted access to the lounge. </p> <p> </p> <p>I pay seriuos monies to access access some of the limited services that FNB offers me as a Private Client and you can't even grant me access to the lounge even after I barely use this facility. If it's not them giving you an attitude as if you an idiot it's this **** which goes on.</p> <p> </p> <p>After working a long day you'd expect at least your bank to treat you better... What would the 20 minutes difference done really?? Melissa is the lady I spoke to, Nxa!!</p>