IB
Ingrid B

1 reviews | Active since Nov 2015

26 Nov 2015, 11:09

unsatisfied customer. deducting installments

Consultant contacted but advised that the order was cancelled. no goods delivered but they deducting on my account. extremely annoyed. must escalate to Ombudsman

0
Replies (1)
Slimbetti
Slimbetti's reply26 Nov 2015, 12:18
Official
Hello IngridBr,

Good Day Ingrid,

Thank you very much for bring this to our attention.
We are so sorry for what has accorded and we promise we are on top of it.

We have investigated and we take full responsibility, we have tried contacting you to discuss a way forward.

We will keep attempting to contact you and resolve this situation immediately.

Kind Regards
Diet SA