1 reviews | Active since Mar 2015
load of nonsense
Someone told me about slimbetti so i contacted them about it. I got someone by the name of attwell on the line. He was cery quick and fast on the phone so i reallt couldnt hear half the information. After he got me hooked, i did agree to a 3 month contract which was R596.45 for 3 months. But then i phoned them back the next day to say i couldnt afford it the lady whom i spoke to said that was no problem and she will tell attwell. After phoning back after the product was delievered, a lady said that i couldnt cancel and was now abliged to taking the product. As far as i am concerned i have u working days to cancel. Now i have the product. No one is willing to help me cancel the product and no one is willing to assist me after phoning several times to sort this matter out. Please help me as i cannot and will not afford this product.
Good afternoon Kendall,
We do apologise for any inconvenience caused.
I thank you for allowing Slimbetti the opportunity to assist you with losing or reaching your target weight loss. Unfortunately things turned out this way which I understand has made you feel very despondent.
We do also train our staff to provide a service that is of quality and we assess these calls to make sure that all customers understand what the contract and agreement consists of.
We would like to assist you in this matter. We have attempted locating this specific call recording but fail to find them. We have used the below contact details to try and retrieve your sales recording and also the day when you advised your cancellation:
***
***
Please email the contact number you called with or to where our agents has tried contacting you on so that we can rectify and investigate this matter. Our email address is *** or you can contact ***/ ***
We look forward to hearing from you.
CUSTOMER SERVICE TEAM
Good afternoon Kendall,
We do apologise for any inconvenience caused.
I thank you for allowing Slimbetti the opportunity to assist you with losing or reaching your target weight loss. Unfortunately things turned out this way which I understand has made you feel very despondent.
We do also train our staff to provide a service that is of quality and we assess these calls to make sure that all customers understand what the contract and agreement consists of.
We would like to assist you in this matter. We have attempted locating this specific call recording but fail to find them. We have used the below contact details to try and retrieve your sales recording and also the day when you advised your cancellation:
***
***
Please email the contact number you called with or to where our agents has tried contacting you on so that we can rectify and investigate this matter. Our email address is *** or you can contact ***/ ***
We look forward to hearing from you.
CUSTOMER SERVICE TEAM