1 reviews | Active since Apr 2015
Debit Order was made but sms sayng cancel was sent
Darren called in March offering me their product,he asked me How many kg I want To loose and I told him,he Said He Will give me 6 months contract,he asked for My details ,address and My banking details,he Said I can cancel the contract within 3 days by sending Cancel To ***,and he Said he Will contact me again after he verify My details and he did not,the following Day I thought about this money that I have to pay its too much I wont afford it R490 so I bought An airtime and I sent 2 sms saying cancel To *** and they were delivered and he never called me again and I was suprised when they made a debit order R490 on the 03/04/2015 and I went To the bank To reverse It,they tried their best but It sid not allowed then To,so I Google their tel no and I phone them they Said Darren Will contact me but he still not contacted me and I dont know what am I paying for because they never delivered any product at My home and that was My last money because It was end of My contract at work and I was left with nothing.I not interested in their product I Just want them To refund me and I have been trying To contact them but Voice prompt is finishing My airtime and I sent An sms too
Good afternoon Zamkhita,
After thorough investigation which lead to the recall of the recording made with your sales agent Darren.
As per telephonic recording you have agreed to the terms and conditons of the contract which are stated the below:
\The mandated agreement states that you can only cancel your order 3 weeks prior to the end of the contract end date by simply sms'ing ***\".
Good afternoon Zamkhita,
After thorough investigation which lead to the recall of the recording made with your sales agent Darren.
As per telephonic recording you have agreed to the terms and conditons of the contract which are stated the below:
\The mandated agreement states that you can only cancel your order 3 weeks prior to the end of the contract end date by simply sms'ing ***\".